Each Macropay organization posts to one Slack channel. Running several orgs
out of the same workspace? Repeat the connect flow from each org’s dashboard
and point each at its own channel.
What you get
Live money events
Every successful charge, decline, refund and dispute lands in-channel as it
happens — shared context, no polling.
Morning revenue digest
One Block Kit card a day with revenue, MRR, churn and net-new customers.
Slash commands
Type
/macropay mrr from anywhere and get a private answer in seconds.Dispute early-warning
Chargebacks post the instant they open, with the response deadline attached.
Connect Slack
1
Open the Slack settings
In the dashboard, head to Settings → Integrations → Slack for the
organization you want to wire up.Direct URL:
https://macropay.ai/dashboard/<org-slug>/settings/integrations/slack2
Authorize the workspace
Click Connect Slack and approve on Slack’s consent screen. Macropay asks
only for the scopes it actually uses —
chat:write, incoming-webhook, and
commands (for the /macropay slash command). No message-history access is
requested.3
Choose the destination channel
Slack asks which channel to post into. Pick any public or private channel —
Macropay writes only to the one you select here at install time.You’ll bounce back to the dashboard with a confirmation toast.
4
Pick your events and test
All event types are on by default. Switch off anything you don’t want (say,
keep payments and disputes but mute new-customer pings), then hit
Send test message to confirm the channel is live before you move on.
Events that post
Each event arrives as a Block Kit card whose key fields deep-link back to the matching dashboard record, so one click takes you from “what happened” to the full order.
Notifications are strictly fire-and-forget. If Slack is unreachable or the bot
gets kicked from the channel, checkout, payouts and webhooks all keep running —
the post is dropped with a structured log line and nothing in your billing path
blocks on it.
The daily revenue digest
Once a day — at the hour you set, defaulting to 09:00 UTC — Macropay posts a single summary card:- Revenue today, with the delta against yesterday
- MRR, with a 30-day delta
- 30-day churn percentage
- Net-new customers today and across the last 30 days
- A 7-day revenue sparkline
Slash commands
Ask for a number without leaving the keyboard. Slash commands work in any channel — the bot only needs to be a channel member to post notifications, not to answer commands.Answers are ephemeral — only the person who ran the command sees them. That
way a quick revenue check in a busy public channel doesn’t broadcast your
numbers to everyone scrolling by.
Want more than one channel?
The Slack app posts to a single channel per organization. For fan-out — routing the same events to several channels, a data warehouse, or a custom alert format — send Macropay events through a webhook endpoint and forward them wherever you like. The same pattern fits AI and agent billing: pipemeter, signal, or order events to your own service and post enriched
agent-ROI cards back into Slack on your terms.
Troubleshooting
The bot isn't posting in my channel
The bot isn't posting in my channel
Slack silently drops posts when the bot isn’t a member of the target channel.
From inside that channel, run:Then fire a Send test message from the dashboard to confirm.
I picked the wrong channel at install
I picked the wrong channel at install
Go to Settings → Integrations → Slack → Disconnect, run the connect flow
again, and select the correct channel on Slack’s consent screen.
A slash command returns 'dispatch_failed'
A slash command returns 'dispatch_failed'
This almost always means the Slack request signature failed to validate —
usually after a disconnect/reconnect issued a new signing secret. Disconnect
and reconnect once more so the current secret takes effect.
I need notifications in several channels
I need notifications in several channels
It’s one channel per organization today. To fan out, route the same events
through a webhook endpoint and post to the
extra channels yourself.
FAQ
Can I change the card layout?
Can I change the card layout?
Not yet — the cards are tuned to stay scannable in a noisy channel. For
custom formatting or routing, build on Macropay
webhooks instead.
Can the bot read my Slack messages?
Can the bot read my Slack messages?
No. It holds
chat:write (post to the chosen channel) and commands (handle
/macropay) only. Without channels:history, it can’t see any prior
messages.How do I disconnect?
How do I disconnect?
From Settings → Integrations → Slack → Disconnect, or remove the Macropay
app in your Slack workspace settings. Either side severs the link cleanly.
Are queued notifications kept while I'm disconnected?
Are queued notifications kept while I'm disconnected?
No. Reconnecting opens a fresh subscription — Macropay doesn’t backfill events
from the window you were disconnected.